Cancellation Policy

Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.

Cancellations can be made through the My Bookings area or by contacting us at info@kemetgrandtours.com.

Refund tiers may include full, partial, or non-refundable options, with specific thresholds outlined per tour.

Failure to show up for a booked tour may result in a loss of the total payment.

Cancellation terms for group and multi-passenger bookings may differ and are specified on the tour page.

In cases of force majeure or if the operator cancels a tour, you will be notified, and appropriate refund options will be provided.

Requests for modifications to bookings should be made as soon as possible and are subject to availability.

Refunds will be processed in the original payment currency and through the same method used for payment.